How waitlists work

If a session is full, you’ll see a Join waitlist button instead of a booking button.

1. Press Join waitlist.
2. Choose who the places are for: you, someone you’ve booked for before, or someone new.
3. Press Join waitlist again.

Joining is free and takes no payment. Places are offered in the order people joined.

Add everyone who needs a place. Places are offered in the order people joined. If fewer places are free than you need, we offer you the ones that are free:

1. Book, and choose who takes the places you’ve been offered.
2. Everyone else stays first on the waitlist for the next place.

If you’d rather wait until there’s room for everyone, press Wait for everyone. The places go to the next person and you keep your position.

If someone cancels (or the session is made bigger), we offer the places and email you straight away. The email says who the places are for. While an offer is held for you, those places are reserved and nobody else can take them.

Use the “Yes, I’ll take it” button in the offer email. It takes you to that session’s checkout with the people you joined for already chosen. Pay or use a pass credit to confirm. You can also do it from the Waitlists tab of your account. Offers are held for a limited time. If you don’t book in time, the places pass to the next person.

Leave the waitlist and join again with the right people. You’ll join at the end of the list.

Can’t make it? Use the “No, I can’t make it” button in the offer email — you don’t even need to sign in. We’ll pass the spot straight to the next person on the list.

You can leave any waitlist at any time from the Waitlists tab of your account or from the schedule.